If you need help with or have questions concerning your order, please contact us via email: customerservice@meriele.com

Please be sure to include your full name, order number, and any additional information regarding your purchase so that we may better assist you.

Typically, customer service requests are responded to within 24 hours of submission.

At this time we are serving customers In the United States Only. We are not shipping outside of the United States.

All products, promotions, discounts, and offers on https://www.meriele.com/store are available while supplies last on a first come, first served basis. Unless otherwise specified, product prices already reflect discounts. All offers are limited to available stock and apply only to eligible items at https://www.meriele.com/store

No rain checks or vouchers are available; unless otherwise noted, all offers are while supplies last. Offers are not valid after purchase, and cannot be used on prior purchases, gift cards, gift certificates, taxes, shipping, handling and/or processing charges. Purchaser must pay applicable sales tax. Offers may not be combined with any other sale, promotion, discount, code, coupon and/or offer. Promotions have no cash value. Offer cannot be sold, transferred, or otherwise bartered. Void where prohibited, taxed or otherwise restricted. Returns or cancellations of any portion of a purchase requires equal forfeiture of offer or amount equal to offer. Other restrictions may apply. Offers are only available to customers in the United States unless otherwise noted.

Unless otherwise specified, discounts, promotions, coupons, codes, and similar price offers will be applied proportionally across each promotion-eligible item. If a discount, promotion, coupon, code, or offer was applied to a purchase, any return/refund amount will be adjusted so that the refund is spread proportionally across each promotion-eligible item purchased. No returns or refunds will be offered or processed for free gifts. No returns or refunds will be offered or processed for digital music or other downloadable products.

Nautical Media Group has the right to modify or end any promotion or this policy at any time at its sole discretion. Nautical Media Group has the right to terminate the access of any customer who abuses, misuses, or violates the terms and conditions of any promotion, discount, or offer, the terms and conditions of the webstore, and/or these promotional offer policies.

If you place an order on our store, you will be charged for the full cost of your order immediately. If you see any additional pending charges on your account, please allow up to 3 business days for them to reverse. If they do not reverse and you believe there has been a billing error, please reach out to us at customerservice@meriele.com Alternatively, if your order is declined because of a payment issue, any temporary transaction will be removed within approximately 3 business days.

In rare cases when an item runs out of stock after your order is placed, we’ll contact you ASAP to exchange the affected item for another of equal value. We make every effort to ensure inventory is accurate to avoid this happening. Note that if we don’t get a response from you within 5 business days, we reserve the right to refund your order in full.

No. If a size, color, or other variant doesn’t appear online, it is not currently available.